Hardship-Letter-Guidelines





 

A hardship letter to creditors is one of the key ingredients to successful settlements with short sale transactions, mortgage loan modifications, credit cards, IRS taxes and business debt.  However, most letters of hardship are improperly written.  Most hardship letters do not fully explain the entire hardship being experienced by the debtor and the debtor’s family.  A letter of hardship has to contain certain information and portray a real hardship being experienced which matches the debtor’s credit profile which the lender or debt collector will access to verify.  The most effective hardship letter to use with all your creditors would be a hardship short sale letter explaining financial hardship.  The reason you want to send this letter is because the creditor or debt collector realizes you are close to a possible bankruptcy.  Basically a sample hardship letter is  written with a similar format and or template whether you are trying to settle debt for a short sale transaction, mortgage loan modification, credit cards, IRS taxes and business debt.  The key to a hardship letter is communicating your hardship in an organized format with the right tone and correct usage of verbiage.  You don’t want to come across as an intellectual scholar with perfect wording and complex words.  You have to understand who is reading your letters and what needs to be said and in what way which will make them want to help you and offer you fair settlements.  Every debtor explains they make less money, have excessive debt obligations and or had an illness in the family.  So you have to explain how each of these situations affects you and your family.  We provide you several sample hardship letters in our #1 selling Consumer E-Book “My hardship letter eBook.”  We provide you sample verbiage to use for every conceivable hardship situation.  We further show you how to go into detail in to how the hardship truly affects your every day life. 

The hardship letter writing Wizard will automate writing a hardship letter for you and deliver a winning letter for you in less than 10 minutes.  You can use the Wizard to complete your letter of hardships whether you are trying to complete a short sale and  loan modification or trying to settle high credit card balances, high business debt or IRS taxes.  While any debt settlement is never easy, you will have the opportunity to achieve more favorable settlements with an effective hardship letter.  The two situations where your hardship letters are extremely important are short sale and loan modifications.  DO NOT EVER LET ANY AGENT OR PERSON CONVINCE YOU THAT YOUR LETTER FOR HARDSHIP IS NOT ONE OF THE MOST  IMPORTANT STEPS TO BE SUCCESSFUL FOR A SHORT SALE TRANSACTION OR LOAN MODIFICATION.  If they do, RUN!

A Hardship letter is one of the most important aspects in negotiating short sale transactions.  An Effective hardship letter can save a homeowner in having to pay thousands of dollars in deficiency balances or promissory note agreements.    Effective hardship letters can also determine whether the short sale contract is approved in 30 days or whether it will take 3-4 months.  Many short sale real estate agents and short sale investors overlook the importance of a letter of hardship in getting deals closed.  If the lender doesn’t think the seller had a true hardship, many times the lender will request the seller to pay a higher deficiency.  Many times when the seller is requested to pay high deficiency balances and or sign high promissory notes, the seller begins to question the process and could get cold feet.  Sometimes this can push sellers into a Bankruptcy filing even though it may not be the best decision.  As the lenders get more sophisticated and more experience with short sales, lenders will begin to manage this aspect at a higher level and will require better and more accurate hardship letters in order to prevent sellers from having to pay high deficiency balances. 

 

New Government HAFA Program-Hardship Letter HAFA

 The main reason homeowners need to complete very detailed hardship letters is  due to  the new government sponsored HAFA programs and HAFA guidelines.  A homeowner has a chance of completing a short sale transaction and walking away with no further deficiency balance owed. In addition, under the HAFA short sale program the primary lender and all secondary lenders or lien holders have to  relinquishing any rights to pursue you with a promissory note agreement.  All of the lenders agree not to pursue any deficiency balance forever.   This could change at any time as all government programs can; however, this is the newest government solution called the HAFA Program.  While the HAFA program is new and not tested, all homeowners are encouraged to at least discuss this option with an experienced negotiator.  HAFA short sales program is not recommended for all homeowners and may only be recommended in certain situations.  Only an experienced negotiator who knows the lender’s policies who can weigh this option against the homeowner’s financials, income generating potential, homeowner’s age, homeowner’s debt obligations and other factors should help you make this informed decision.  Experts who understand HAFA program guidelines as they currently stand, realizes a homeowner will basically have one shot in many cases to complete a short sale.  Therefore,  it might not be a good idea to apply to HAFA HAMP until time is running out and you have to in order to avoid the foreclosure auction. The  HAFA program is a voluntary program by the lenders and will require the second lien holder to make concessions of giving up their ability to collect the deficiency balance.  Simply put, if you have a deficiency balance of more than $15,000.00 and above, it might be unlikely the second lien holder will agree to the HAFA guidelines unless you have a compelling Hardship letter (HAFA approved) with an underlying financial collection risk. This is where the homeowner better have the best negotiators handling their file. Many homeowners believe HAFA programs will allow them to come out ahead and pay less money upfront which is simply not true for many homeowner situations.  Most homeowners will pay more money to be in a HAFA program than a traditional short sale program offered by the lender.

 

PMI INSURANCE/MGIC

Another major announcement also has put the spotlight on the importance of the Hardship Letter for a short sale.  MGIC (Mortgage Guarantee Insurance Corp.) recently announced they are implementing a fast track short sale approval process.  Their announcement makes the foreclosing lender’s BPO or appraisal and the short sale hardship Letter the two most important steps in the short sale approval process.  In fact, the short sale Hardship Letters will drive their entire short sale process of whether you are accepted, have to pay high deficiency balances and or if your short sale contracts gets approved quickly (30 days and less) or takes the traditional 3-4 long process.  Most homes going thru the pre foreclosure process are upside down by 30-60%.  Mortgage insurance companies like MGIC insures lenders against losses such as when there is a completed short sale transaction.  Several of the Mortgage insurance companies are tightening controls on what is approved and or disapproved since they will have to make up for many of the losses.  In many situations, the Mortgage insurance company has become the investor of the loan requiring approval as well.  MGICs new announcement demands servicers (which are usually the banks) must first determine credible hardships before they can proceed any further in the file.  A hardship letter that doesn’t convince a negotiator you had a true hardship is going to at the very least cause your file to be processed thru the long process.  Many industry experts did not understand this announcement.  What this means is if you have convincing hardship situations, the negotiator may have the authority to approve your short sale offer without having to pay a deficiency balance or sign a promissory note agreement.  If the negotiator doesn’t believe you had a true hardship, then your file is indirectly flagged to see how much money they can get you to pay in a deficiency balance or promissory note contract.  So it is so important that your letter is the absolute best description of your entire hardship.   

To help you understand why it is important to have the financial hardship letter very detailed and include all related hardships you are enduring, you need to understand how your letter is being reviewed and determined.  A Few years ago, you could get by with a one paragraph overview of your hardship.  Today that is not the case.  In most lender data computer systems, the negotiator is now required to read your financial hardship letters and review your file.  This is another reason why you don’t handwrite hardship letters anymore.  If your letter is handwritten and it was faxed to a Real Estate Agent who faxes it to the negotiator who then faxes it the lender’s negotiator then the letter might not be legible to read.  A negotiator who has 300 files on their desk, basically stamps your file that the hardship was not credible and goes to the next one.  Your file just got put in the lengthy processing cycle where they are going to ask for more money from you.   

The negotiator next has to summarize your financial hardship letter and input the summarization into the computer system for the investor to review.  The negotiator has to determine if they believe you have a real hardship situation and give their opinion.  If your financial hardship letter example is written quickly and it shows you didn’t take the time to do it, then the negotiator is going to look at this that you must not have to bad of a hardship.  They will believe  if you couldn’t take the time to explain it to them and risk having to pay high deficiencies then it must not be true.  Your hardship letter for a short sale has to basically sell the negotiator you had a true hardship.  Remember these are everyday people like you and I. People are willing to help others when they see them struggling and need help.  In addition, if you do most of the work for them and have a very good written letter, they will take most of what you write and just paste it into their notes. 

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